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#100 000 Trees Campaign

A fundamental requirement for all animals is a supply of oxygen. Through the process of photosynthesis, trees and other vegetation supply us with this vital gas. One mature tree produces enough oxygen for 10 people to inhale in a year…

The Garden Route and Klein Karoo FREE APP

The Garden Route and Klein Karoo now has an
official app to make travelling in the region
easier with access to information at your fingertips
while on the go.

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Korentepoortdam

WATER LEVEL 0%

Duivenhoksdam

WATER LEVEL 0%

Register SMS Database

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EMERGENCY NUMBERS

Traffic Departement:
028 713 7817
After Hours:
028 713 7901
House & Structural Fires
084 014 1828
Field & Forest Fires:
044 805 5071
071 856 5719
Ambulance:
028 713 4554

Communication / Customer Survey
Kommunikasie / Klient Opname

Communication / Customer Survey

Twitter

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the communication / service you have received. We appreciate your input and want to make sure we meet your expectations

1. What is your HOME language?

Afrikaans English Xhosa Other

2. What is your preferred communication medium?

Radio E-mail Hessequa Municipality Facebook Page Municipal Newsletter SMS Local Newspaper

3. Are your registered on the FREE municipal SMS database?

YES NO

4. Municipal office hours and service points hours are suitable?

YES NO

5. Do you make use of the Hessequa Municipality Facebook Page as a news source for municipal information?

YES NO

6. In what way or method can municipal communication improve?

7. Rate your general Service Delivery Experience:

Very Good Good Acceptable Not Acceptable

8. Reasons for unacceptable service

Not Constant Poor Quality Too expensive Not applicable

9. Do you know who your Ward Councillor is?

YES NO

10. How do you report complaints/queries to the municipality?

Telephone E-mail Letter to the local newspaper Letter / e-mail to the Municipal Manager Councilor “Walk- in” at the municipal office Municipal website

11. Overall experience when communicating with the municipality

Very Good Good Acceptable Not acceptable

The objective of the survey is to assist the municipality in its communications mandate and create a platform whereby the public is afforded an opportunity to give feedback in general.

Kommunikasie / Klient Opname

Twitter

Dankie vir die geleentheid om munisipale dienslewering in die gemeenskap te meet. Help ons om dienslewering te verbeter deur die onderstaande opname te voltooi. Ons waardeer u insette en wil verseker dat ons aan u verwagtinge voldoen.

1. Wat is u HUISTAAL?

Afrikaans Engels Xhosa Ander

2. U verkose kommunikasie medium?

Radio E-pos Hessequa Munisipaliteit Facebook Blad Munisipale Nuusbrief SMS Plaaslike koerant

3. Is u geregistreer op die munisipale SMS databasis?

JA NEE

4. Munisipale kantoorure en dienspunte-ure is aanvaarbaar?

JA NEE

Voorgestelde kantoorure:

5. Maak u gebruik van die Hessequa Munisipaliteit Facebook blad om munisipale inligting te bekom?

JA NEE

6. Op watter wyse of metodes kan munisipale kommunikasie verbeter?

7. Algemene Dienslewering Ervaring

Baie Goed Goed Aanvaarbaar Nie aanvaarbaar

8. Redes vir onaanvaarbare Dienslewering

Nie konstant nie Swak gehalte Onbekostigbaar Nie van toepassing nie

9. Weet u wie u Wyksraadslid is?

JA NEE

10. Hoe meld u klagtes/navrae aan by die munisipaliteit?

Telefonies E-pos Brief aan die plaaslike koerant Brief/e-pos aan die Munisipale Bestuurder Raadslid By die munisipale kantoor Munisipale webwerf

11. Algehele ervaring wanneer u met die munisipaliteit kommunikeer

Baie goed Goed Aanvaarbaar Onaanvaarbaar

Die doel van die opname is om die munisipaliteit by te staan in sy kommunikasiemandaat en 'n platform te skep waardeur die publiek die geleentheid gebied word om algemene terugvoer aan die munisipaliteit te rig.

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Duivenhoks Library Closed 16 - 27 April 2018

#100 000 Trees Campaign

The Garden Route and Klein Karoo FREE APP

Have your say

Register SMS Database

EMERGENCY NUMBERS

Communication / Customer Survey

Communication / Customer Survey

Kommunikasie / Klient Opname

Kommunikasie / Klient Opname